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Dec 12 2016

What You Don’t Know About Facebook Could Hurt You – And Your Marketing Campaign

If done well, social media marketing can be a great way to reach a broad consumer base. And of course, when it comes to social media, Facebook is still king. So Facebook marketing is definitely worth a look (a long one).

FaceBook Marketing

But here’s something you should keep in mind when considering whether (and how) to market on Facebook. The reasons people use this social media platform are diverse. However, there are some important trends in how and why Facebook is used. When considering your Facebook marketing strategy, you absolutely should keep these trends in mind. Ignoring them could be perilous.

Actually, that’s the case no matter which advertising platform you use. It’s always a good idea to understand what your audience is there for. However, when it comes to social media, marketers have a tendency to assume they know what’s up. And that’s unfortunately not always the case.

So, to help you better evaluate your audience, here are some facts about Facebook usage. These are mostly drawn from Pew Research Center, which tends to be quite reliable in terms of quality and consistency of data.

While users don’t like all things about Facebook, fear of missing out (FOMO) is not a huge concern.

Basically, people aren’t hugely worried about seeing others engaging in social activities that they themselves aren’t a part of. On the contrary, 84 percent of Facebook users assert that they aren’t bothered by this. When it comes to dislikes about Facebook, the number one reported concern is oversharing. Others include posting of pictures or information (of/about the user) without permission, having posts visible for those outside the intended audience, and pressure to share too much information. So, basically, the biggest concerns all have to do with an excess of information, either from others or from the user to others.

Both men and women cite sharing and humor as top reasons for using Facebook.

However, there are also differences between how the sexes perceive and use the platform. For instance, women are more likely than men to say that viewing photos and videos is a top reason for Facebook use. Women are also disproportionately likely to say they like Facebook for learning about ways to help others and for receiving support from network friends. On the other hand, women, and men equally like Facebook for receiving updates and comments. Both sexes also like the platform for keeping up with current events and for receiving feedback on posted content.

Over 50 percent of Facebook users have more than 200 friends in their network.

The average number of friends is 338, and the median is 200. As a general rule, younger users have larger friend networks than older users. 27 percent of Facebookers between 18 and 29 have more than 500 friends. And 72 percent of users over 65 have 100 friends or fewer. While there are multiple explanations for this phenomenon, this might have to do with the different ways that people of different generations view social media.

“Unfriending” can be a kind of social pressure.

12 percent of users report that they have been asked to unfriend someone within their network. This is more common among younger users than older ones. Among Facebookers between 18 and 29, 19 percent report that someone has asked them to remove a friend from their network. At the other end of the spectrum, it has only happened to 5 percent of users 65 and up. This is a social dynamic that is largely ignored and misunderstood. Essentially, what this demonstrates though is that Facebook is, at its core, social. That shouldn’t be surprising since it is, after all, a social network. Yet we often don’t think about it as social in the same way face-to-face relationships are. Perhaps this statistic will help us gain greater insight into the human relationships that are the basis of Facebook’s very existence.

Facebook users like and comment on others’ status and content more often than they update their own.

44 percent of users like friends’ content at least once per day, while 29 percent do so several times per day. On the other hand, only 10 percent of users update their own status daily and 4 percent do so multiple times per day. And a quarter of Facebookers report that they never change their status. What does this say about the nature of Facebook? Well, the main thing it demonstrates is that Facebooking is very much a spectator sport. A small percentage of people are “active” in that they frequently post content and update statuses. Meanwhile, a greater number of users are observers who enjoy seeing what others have to say and show, but don’t necessarily want to share equally.

More than half of non-Facebook users live with someone who is on Facebook.

So, few people are entirely removed from the platform. Facebook is pervasive in that even non-users have frequent contact with users. Usually, but not always, it is younger people using the platform with older relatives refraining. For instance, 66 percent of non-Facebook using parents with a child at home have someone in the house that does have a Facebook account.

Facebook Marketing Requires Understanding

How you use this information because its usefulness is highly dependent on your own industry and business model is up to you; however, I can tell you that you shouldn’t plunge headfirst into Facebook marketing without a decent understanding of why people use Facebook and what they use it for.

To further round out your understanding, here are a few more places to find Facebook statistics:

Facebook Company Info

Kissmetrics Facebook Statistics

Socialbakers Facebook Statistics Directory

After you have completed your due diligence, test your strategies, before diving in head first. You can identify what is working with your audience, and what is not. Then you can go all in.

Leave me a comment below, do you use FaceBook marketing? Is it working for your industry and business?

Written by George Gill · Categorized: Marketing · Tagged: conversion optimization, marketing strategy, social media, social media marketing

About George Gill

George Gill is the founder of GILL Solutions. He lives in Peterborough Canada, and is an avid learner, passionate trainer and speaker. For over 20+ years, he's helped businesses implement growth strategies and systems to consistently out perform their expectations. Measurement is always key!

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